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The View from the Hill
The View from the Hill is a free monthly email newsletter for COOs and CFOs in banking, insurance and mortgage servicing, about the cash and hours stuck inside operations. Each issue tells one real story from the floor, what it cost, and the tool that fixed it. Written by Bob Buckwalter, Lean Six Sigma Master Black Belt.
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One story, one tool, about once a month.
The View from the Hill started on LinkedIn. Subscribe here and each issue comes straight to your inbox instead, so you don't have to catch it in a feed.
You'll get stories about late cash, rework and the processes everyone works around, written for the COO or CFO who inherited them. Each one ends with something you can try on your own operation that week.
Start with Issue 1: the spreadsheet that moved hundreds of millions.
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New here? Start with Issue 1: one spreadsheet, hundreds of millions of dollars, and the 1 person who could run it.
Questions
About the newsletter
How often does The View from the Hill come out?
The View from the Hill comes out about once a month, one email per issue. Each issue covers one operations problem from banking, insurance or mortgage servicing: what it looked like on the floor, what it cost, and the tool that fixed it.
Is it free?
Yes. The View from the Hill is free, and there's no pitch inside it.
Who writes it?
Bob Buckwalter, Lean Six Sigma Master Black Belt and founder of Windy Hill Partners.
How do I unsubscribe?
Reply "unsubscribe" to any issue and you're off the list.
Got a process your team works around?
That's usually where the money is. Subscribe for the next issue, or book a free call to talk it through.
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